Order Parts Replacement
Fortress Anchors offer a Lifetime Parts Replacement Warranty for the original purchaser against damage that may occur to any part(s) of the anchor. The warranty does not apply when:
- Repairs have been made or attempted by others
- Unauthorized modifications or alterations have been made
- The anchor has been used to moor a vessel larger than the size recommended for a particular anchor by Fortress Marine Anchors
- The anchor has been abused, misused or improperly maintained
- The anchor has been used for military applications
Please make sure to register your anchor. If an anchor part becomes bent or damaged, please complete the form below to file a warranty claim. You will be responsible for shipping & handling, which can be paid by credit card when we send you an invoice. Replacement parts are shipped via UPS or USPS. If you are not the original purchaser, you may purchase replacement parts from us for a nominal cost.
Guardian Anchors offer a One Year Parts Replacement Warranty for the original purchaser. Please make sure to register your anchor. If an anchor part becomes bent or damaged, please click on the button below to complete a warranty claim. You will be responsible for shipping & handling, which can be paid by credit card when we send you an invoice. Replacement parts are shipped via UPS or USPS. After the first year of ownership, replacement parts are available for a nominal cost.
PLEASE NOTE: At this time, we are only able to provide replacement parts for anchors with RED and BLUE paint on the shanks. Due to changes in extrusions, we no longer manufacture parts to fit the older BLACK anchors. If you have an older generation anchor, please contact us for further assistance.
IMPORTANT: TO GET WARRANTY REPLACEMENT PARTS, YOU MUST INCLUDE PICTURES OF THE WHOLE ANCHOR, WITH VISIBLE LOGO, TO HAVE THE WARRANTY REPLACEMENT APPROVED.
CUSTOMERS FROM THE EU WHO WISH TO SUBMIT A WARRANTY CLAIM, PLEASE CLICK HERE.
CUSTOMERS FROM THE UNITED KINGDOM WHO WISH TO SUBMIT A WARRANTY CLAIM, PLEASE CLICK HERE.
IF YOU ARE USING A CELLULAR PHONE, PLEASE TURN YOUR PHONE SIDEWAYS OR YOU WILL NOT BE ABLE TO COMPLETE AND SUBMIT YOUR CLAIM.
To order warranty replacement parts, please complete the form below. Mud Palms are not covered under warranty and must be purchased. Your order will be entered and an invoice will be emailed to you for shipping & handling charges. Please click on the invoice to make payment and we will ship out your parts.
